Privacy Policy

1. Privacy at a glance

Protecting your personal data is a special concern for us.
We process your data exclusively based on legal provisions (GDPR, BDSG).

This privacy policy informs you about how, to what extent, and for what purpose personal data is collected and processed on the website WallPaneel.com.

2. Controller

Controller in the sense of the GDPR:

Sam Badelemente GmbH
Mohriner Allee 30
12347 Berlin
Germany

Phone: +49 30 844 36 940
Fax: +49 30 844 33 886
Email: info@kermafliesen.de

3. Hosting & Content Delivery

Our website is hosted via the e-commerce platform Shopify Inc.,
151 O’Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada, operated.

Shopify stores data on secure servers and uses technical and organizational measures to protect your data.

Data transmission is encrypted (SSL/TLS).

4. Collection and storage of personal data

The following data is automatically collected when you visit our website:

  • IP address

  • Date and time of access

  • Browser type and version

  • Operating system

  • Referrer URL

This data serves to ensure smooth connection setup as well as system security and is not used to identify you personally.

5. Contact

If you contact us by email or contact form, your information will be stored for the purpose of processing the request.

Legal basis:
Art. 6 para. 1 lit. b GDPR (Contract fulfillment / pre-contractual measures)

6. Customer Account & Orders

When creating a customer account or placing an order, we process:

  • Name, Address

  • Email Address

  • Payment Information

  • Order Data

These data are required for contract processing.

7. Payment Providers

We use external payment service providers to process payments. Only the data necessary for the payment process is passed on.

Shopify Payments

Provider: Shopify Inc.
Processes, among other things, credit card and payment data.

Stripe

Provider: Stripe Payments Europe Ltd., Ireland
https://stripe.com/de/privacy

PayPal

Provider: PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg
https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Klarna

Provider: Klarna Bank AB, Sweden
https://www.klarna.com/de/datenschutz/

Processing is carried out according to Art. 6 para. 1 lit. b GDPR.

8. Cookies

Our website uses cookies to provide functions and improve the user experience.

Cookies can be:

  • Technically necessary

  • Functional

  • For analysis

You can disable cookies at any time via your browser settings.

9. Server Log Files

The provider automatically collects information in so-called server log files, which your browser automatically transmits.

These data are not merged with other data sources.

10. Storage Duration

Personal data is only stored as long as necessary to fulfill the respective purposes or as required by legal retention obligations.

11. Your Rights

You have the right to:

  • Information (Art. 15 GDPR)

  • Correction (Art. 16 GDPR)

  • Deletion (Art. 17 GDPR)

  • Restriction of Processing (Art. 18 GDPR)

  • Data Portability (Art. 20 GDPR)

  • Objection to Processing (Art. 21 GDPR)

Please direct inquiries to: info@kermafliesen.de

12. Right to Complain

You have the right to file a complaint with a data protection supervisory authority.

Responsible Supervisory Authority:
Berlin Commissioner for Data Protection and Freedom of Information

13. Data Security

We use technical and organizational security measures to protect your data against manipulation, loss, or unauthorized access.

14. Changes to this Privacy Policy

We reserve the right to adjust this privacy policy to always comply with current legal requirements.